End User License Agreement

Last updated July 16, 2026

This End User License Agreement (“Agreement”) is between AutoHound, LLC (“AutoHound,” “we,” “us”), an Austin, Texas company, and the business that subscribes to the AutoHound service (“you,” the “Shop”). By creating an account or using the service at portal.autohound.io (the “Service”), you agree to this Agreement on behalf of your business.

1. License & access

Subject to this Agreement and payment of applicable fees, AutoHound grants you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business operations during your subscription. You may not resell, sublicense, copy, modify, or reverse-engineer the Service, or use it to build a competing product.

2. Accounts

You are responsible for the accounts you create for your staff, for keeping credentials and PINs confidential, and for all activity under your accounts. You will promptly deactivate accounts of personnel who leave your business and notify us of any suspected unauthorized access.

3. Your data

Your business records in the Service — customers, vehicles, repair orders, estimates, photos, messages, and payment records (“Shop Data”) — belong to you. You can export your Shop Data at any time from Settings. You grant AutoHound the rights needed to host, process, back up, and display Shop Data solely to provide the Service. Our handling of personal information is described in our Privacy Policy. You are responsible for the accuracy and lawful collection of the data you put into the Service, including your customers’ consent to be contacted.

4. Text messaging

The Service can send SMS messages to your customers on your behalf. You are responsible for using messaging lawfully — obtaining consent, honoring opt-outs, and complying with the Telephone Consumer Protection Act and carrier requirements. The Service records consent and enforces STOP requests and quiet hours automatically, but the messages sent from your account are yours.

5. Third-party services & integrations

The Service interoperates with third-party products, including estimating systems (via file import) and Intuit QuickBooks Online (via a connection you authorize). When you connect an integration, you direct AutoHound to exchange the relevant data with that provider on your behalf — for example, invoices, payments, and customer records with QuickBooks. Third-party products are governed by their own terms and privacy policies, and AutoHound is not responsible for them. You may disconnect an integration at any time in Settings. QuickBooks and Intuit are registered trademarks of Intuit Inc.; CCC ONE, Mitchell, and Audatex are trademarks of their respective owners. AutoHound is not affiliated with or endorsed by these companies.

6. Fees

Subscription fees are billed per location at the rate agreed at signup, plus any applicable taxes. We may suspend access for accounts more than 30 days past due after reasonable notice. Fees for a founding-shop or promotional rate remain as agreed in writing.

7. Term & termination

This Agreement runs while your subscription is active. You may cancel at any time, effective at the end of the current billing period. We may terminate for material breach that remains uncured 15 days after notice. After termination, we will make your Shop Data available for export for 30 days, after which it may be deleted.

8. Disclaimers

The Service is provided “as is” and “as available.” AutoHound disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The Service supports your business operations but does not provide legal, accounting, or insurance advice, and you remain responsible for your business records and filings.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, and AutoHound’s total liability under this Agreement is limited to the fees you paid for the Service in the twelve months preceding the claim.

10. Indemnification

You will defend and indemnify AutoHound against third-party claims arising from your Shop Data, your use of the Service in violation of this Agreement, or your violation of law — including messaging without required consent.

11. Changes

We may update this Agreement from time to time. Material changes will be posted on this page with an updated date, and continued use of the Service after the effective date constitutes acceptance. We will not reduce your data-ownership or export rights without your consent.

12. Governing law

This Agreement is governed by the laws of the State of Texas, without regard to conflicts of law. Exclusive venue for disputes is the state and federal courts located in Travis County, Texas.

Contact

AutoHound, LLC · Austin, Texas · [email protected] · (888) 477-0652